Contact the LGBTIQ Legal Service

Get help

Due to COVID-19, our office is not open to drop-ins and the number of staff and clients that can attend our office is limited.

We are delivering all services via phone, unless there are safety or accessibility concerns in phone appointments.

Legal help enquiries

If you are seeking legal help, please call our intake team.

Phone number: (03) 7037 3208
Hours: 2pm – 5pm Monday, Wednesday & Friday

Please tell us if an interpreter is needed.

You can also email us at:
Email: [email protected]
for more information. We will get back to you within five business days of receiving your email.

We are a small team and cannot assist with urgent matters. If you need urgent legal help, please contact Victoria Legal Aid on 1300 792 387.

What happens next?

A member of the LGBTIQ Legal Service team will contact you for more information. This will take place during business hours. We will ask you for personal details and more information about your legal issue including, where relevant, details of other people involved. This information is used to determine if you are eligible for our services and how we can best assist you.

If we cannot help you, we will try and provide you with the contact details of another service that may be able to help.

Legal advice appointments

Appointments for legal advice are currently over the phone. You may be asked to email relevant documents to us before your appointment.

If you need an interpreter, please let us know and we will book an appointment with a telephone interpreter or arrange for an AUSLAN interpreter to attend your appointment.

Legal representation

Ongoing legal representation (casework) is decided on a case-by-case basis. As a small non-profit organisation, we are unable to take on all matters. Our Casework Guidelines have more detail about what we do and don’t do.

All appointments are free

All appointments with the LGBTIQ Legal Service are free, and we will never ask you for legal fees.

Privacy

We understand that privacy and confidentiality can be particularly important for members of the LGBTIQ+ community. Your personal information is stored securely and will not be shared with any other individual, entity or service outside of St Kilda Legal Service without your consent unless permitted by a limited exception under our privacy policy. There is more about this in our privacy policy.